12Bet Privacy Policy

12Bet is committed to protecting the privacy and personal data of all users who access its online platform in India. The collection and use of personal information follow clearly defined purposes, and appropriate technical and organisational safeguards are applied at every stage. Users retain rights over their data and may exercise them at any time through the available channels.

How Personal Data Is Collected and Protected

The following points summarise the key aspects of 12Bet’s approach to user data:

1. Personal information such as name, date of birth, contact details, and identification documents is collected during account registration.
2. Financial information, including bank account details and payment card data, is collected for the purpose of processing deposits and withdrawals.
3. Technical information such as IP addresses, device identifiers, and browsing activity is gathered through the use of cookies and similar tracking technologies.
4. All data collected is used strictly for defined purposes, including account management, transaction processing, and regulatory compliance.
5. Personal information is stored on secure servers with access controls that restrict unauthorised entry.
6. Encryption protocols are applied to protect data during transmission across the platform.
7. Internal access to user data is limited to authorised personnel on a need-to-know basis.
8. Regular security assessments are conducted to identify and address potential vulnerabilities in data handling systems.
9. Users have the right to access, correct, or request deletion of their personal data by submitting a formal request to the support team.
10. Data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

Users in India have the right to review the personal information held about them, request corrections to inaccurate data, and seek the deletion of information that is no longer required. These rights can be exercised by contacting the 12Bet support team directly.

12Bet operates in accordance with applicable privacy and data protection obligations relevant to its user base in India. All processing activities are conducted on a lawful basis, and the platform’s practices are reviewed periodically to maintain compliance with evolving regulatory requirements.

Personal data collected from users on the 12Bet platform in India is used exclusively for lawful, defined purposes that are directly related to the provision of services. This information supports the safe and efficient operation of user accounts, facilitates transaction processing, and enables the platform to meet its legal and regulatory obligations. In certain cases, personal data may also be used to improve services and communicate relevant information to users. All processing activities are conducted transparently and on a legitimate legal basis.

Key Uses of Personal Information

1. Verifying user identity during account registration and throughout the ongoing relationship.
2. Processing deposits, withdrawals, and other financial transactions securely.
3. Managing and maintaining user accounts, including preferences and account settings.
4. Fulfilling legal and regulatory obligations, including anti-money laundering and responsible gambling requirements.
5. Detecting, investigating, and preventing fraudulent activity or misuse of the platform.
6. Sending account-related notifications, updates, and communications relevant to the user’s activity.
7. Delivering promotional communications and personalised offers, where the user has provided consent.
8. Conducting internal analytics to assess platform performance and improve the overall user experience.
9. Responding to support enquiries, complaints, and requests submitted by users.
10. Sharing data with licensed third-party service providers where necessary to deliver platform services.

All personal data is processed on a lawful basis, including user consent, contractual necessity, and compliance with legal obligations. 12Bet does not sell or exploit personal information for purposes beyond those outlined in this policy, and users are kept informed of any material changes to how their data is used.

Users registered on the 12Bet platform in India may view and manage their personal information at any time by accessing their account settings. If any details are found to be inaccurate or outdated, users may request corrections through the platform’s support channels, and the necessary updates will be made promptly upon verification. In cases where a user wishes to have certain personal data removed, a formal deletion request may be submitted to the support team, which will be reviewed in accordance with applicable legal and contractual obligations.

By using the platform and submitting personal or financial information, users acknowledge and consent to the handling of that data by 12Bet and its authorised electronic service providers, including payment processors and identity verification services. These providers are bound by confidentiality obligations and are permitted to use the data only for the specific purposes for which it was shared. 12Bet maintains a strong commitment to preserving the privacy and security of all personal data held on behalf of its users, and access to such information is strictly controlled at every level of the organisation.

The 12Bet platform is intended exclusively for individuals who are 18 years of age or older. Access to the site by minors is strictly prohibited, and the platform does not knowingly collect personal data from individuals below this age threshold. As the operator cannot independently verify the age of every user without the submission of appropriate identity documents, parents and guardians are encouraged to monitor online activity and take necessary precautions.

1. The minimum age requirement for account registration on 12Bet is 18 years.
2. Users are required to provide valid proof of age and identity documents as part of the verification process.
3. If a parent or legal guardian believes that a minor has registered an account or submitted personal data, they may contact the support team to request an investigation.
4. Upon confirmation that an account belongs to a minor, 12Bet will promptly close the account and delete the associated personal data.
5. Any transactions made by a verified minor will be reviewed, and relevant authorities may be notified in accordance with applicable legal obligations.
6. The platform supports responsible use tools and cooperates with guardians to prevent underage access to gambling services.

In the course of delivering its services, 12Bet may transfer or process personal data in countries outside India where its partners, service providers, and affiliates are based. These transfers are necessary to support core platform functions such as payment processing, identity verification, and customer support. By registering an account and using the platform, users expressly consent to the transfer of their personal data to these international locations for the stated purposes. All partner organisations receiving user data are required to maintain confidentiality and apply appropriate data protection standards.

1. Personal data may be transferred to jurisdictions where 12Bet's licensed payment and technology partners operate.
2. All international recipients of user data are bound by contractual confidentiality obligations.
3. Data transfers are conducted only to the extent necessary for the delivery of platform services.
4. Users are informed of international data processing through this Privacy Policy, and continued use of the platform constitutes ongoing consent.
5. 12Bet does not permit international partners to use personal data for any purpose beyond the scope of the services they provide.
6. In the event of any change to international data transfer arrangements, users will be notified through an update to this policy.

This Legal Disclaimer forms part of the Privacy Policy and may modify the scope, application, or effect of specific provisions contained within it. It becomes applicable at the point when a user formally accepts the Privacy Policy, whether through account registration, a digital signature, or any other act of acceptance or accession to the platform’s terms.

1. 12Bet reserves the right to amend, update, or supplement this disclaimer at any time, with changes taking effect upon publication on the platform.
2. Acceptance of this Privacy Policy constitutes the user’s acknowledgement of and agreement to the terms set out in this disclaimer.
3. Nothing in this disclaimer limits any rights or obligations that arise from applicable law in India or any other relevant jurisdiction.
4. In the event of a conflict between this disclaimer and any other section of the Privacy Policy, the terms of this disclaimer shall apply to the extent of the inconsistency.
5. Users who do not agree with the terms of this disclaimer are advised to discontinue use of the platform and contact support to request account closure.
6. This disclaimer does not constitute legal advice, and users with specific legal concerns are encouraged to seek independent professional guidance.

Cookies are small text files placed on a user’s device by a website during a browsing session, allowing the site to recognise the device and retain certain information between visits. The 12Bet platform uses cookies to collect statistical data about how users interact with the site, analyse browsing behaviour to identify patterns and areas for improvement, personalise the experience based on individual preferences, and enhance overall platform performance. The information gathered through cookies helps 12Bet maintain a consistent and well-functioning service for all registered users in India. Cookies stored on a user’s device through the platform are retained for a period of one year from the date of placement, after which they expire automatically. Users may manage cookie preferences through their browser settings, though disabling certain cookies may affect the availability or functionality of some platform features.

By accessing or using any of the services offered on the 12Bet platform in India, users indicate their full and unconditional acceptance of the terms set out in the current version of this Privacy Policy. This policy supersedes all prior versions, and the most recently published version shall govern the collection, processing, and use of personal data at all times. Users are encouraged to review the policy periodically to remain informed of any updates, as continued use of the platform following any revision constitutes acceptance of the amended terms.

In certain circumstances, 12Bet may be required or permitted to share personal data with third parties operating outside the platform. Such disclosures may occur in response to lawful requests from regulatory or law enforcement authorities, as part of dispute resolution proceedings, or pursuant to agreements with licensed service providers. Where the identity of relevant third parties is listed on the platform, users will be directed to review that information; in cases where they are not listed, users will be informed of the purpose and scope of any sharing arrangement. By providing personal data on the platform, users consent to its disclosure to third parties in the circumstances described in this policy.

1. Personal data may be disclosed to government authorities, regulators, or law enforcement agencies where required by applicable law.
2. Information may be shared with licensed payment processors and financial institutions to facilitate transaction processing.
3. Identity verification and fraud prevention services may receive personal data to support compliance and security functions.
4. In the event of a legal dispute, relevant personal data may be disclosed to courts, arbitrators, or legal representatives.
5. Third-party technology providers supporting platform infrastructure may access limited personal data as required to deliver contracted services.
6. Marketing or analytics partners may receive anonymised or aggregated data where users have provided consent for such processing.
7. Any third party receiving personal data is bound by confidentiality obligations and is prohibited from using the data beyond the agreed purpose.
8. Users may request information about the third parties with whom their personal data has been shared by contacting the 12Bet support team.

The 12Bet platform may contain links to external websites operated by third parties that have their own privacy policies and data handling practices. These linked sites are independent of 12Bet, and the platform has no control over the content, privacy standards, or data collection methods applied by those external operators. Users who follow links to third-party websites do so at their own discretion and are advised to review the applicable privacy policy of each external site before submitting any personal information. 12Bet bears no responsibility for the privacy practices or data use by any website outside its direct control.

1. External links on the 12Bet platform are provided for reference purposes only and do not constitute an endorsement of the linked site or its practices.
2. Third-party websites linked from the platform may collect personal data independently, subject to their own terms and privacy policies.
3. 12Bet is not liable for any loss or harm arising from a user’s interaction with an external website accessed through a link on the platform.
4. Users are encouraged to exercise caution and verify the privacy credentials of any third-party website before sharing personal or financial information.
5. If a user believes that a third-party link on the platform is inappropriate or poses a privacy risk, they may report it to the support team for review.
6. The presence of an external link on the 12Bet platform does not imply any relationship, partnership, or data-sharing arrangement with the linked website unless explicitly stated.