12Bet Registration, Login and Verification Process

Registering through the 12Bet mobile app follows the same core process as the website, with the form optimised for a smaller screen. The steps below assume you have already downloaded and installed the app on your Android or iOS device.

1. Open the 12Bet app and tap “Join Now”. The registration form loads directly on your screen.
2. Select your registration method. Choose between email address or mobile number to create your account.
3. Enter your personal information. Provide your full name, date of birth, contact details, and set a strong password. Select INR as your account currency.
4. Accept the Terms and Conditions. Confirm you meet the minimum age requirement of 18 years and agree to the platform rules.
5. Tap “Submit” to activate your account. You can now log in, make your first deposit, and claim your welcome bonus directly from the app.

Before completing your 12Bet registration, there are specific eligibility conditions you must meet. Every account on the platform is subject to identity verification, and providing inaccurate information will result in account suspension. Only one account per person is permitted; duplicate accounts are detected and closed without notice. Players must be physically located in a jurisdiction where using the platform is not prohibited. Keep the following requirements in mind before you sign up:

• You must be at least 18 years old to register and place real-money bets;
• Each individual is allowed to open only one account on the platform;
• You must provide accurate personal details, including your real name, date of birth, and valid contact information;
• You will need to submit a government-issued photo ID (Aadhaar card, PAN card, or valid passport) during the KYC verification process;
• Players using VPNs or proxy services to bypass geo-restrictions may have their accounts suspended.

KYC (Know Your Customer) verification is mandatory on 12Bet before your first withdrawal is processed. Completing verification also removes deposit limits and confirms your account is fully active. For players in India, submitting your documents promptly after registration ensures there are no delays when you request a payout.

1. Log in to your 12Bet account. Navigate to the “My Account” or “Profile” section from the main menu.
2. Access the Verification section. Select “Document Upload” or “KYC Verification” from your account dashboard.
3. Upload a valid photo ID. Accepted documents include your Aadhaar card, PAN card, or passport. The document must be clear, undamaged, and not expired.
4. Submit proof of address. Provide a utility bill, bank statement, or government letter issued within the last 3 months showing your name and residential address.
5. Wait for review and confirmation. The 12Bet compliance team reviews submitted documents within 24 to 48 hours. You will receive an email confirmation once your account is fully verified.

12Bet offers a welcome bonus for new players immediately after their first deposit. Both casino and sports betting players qualify for an 88% match bonus up to 8,000 INR on their initial deposit. To activate the offer, select the bonus during the deposit process; it does not apply automatically without opting in. The table below outlines the key terms for both welcome bonus options.

Note: Wagering requirements and minimum deposit thresholds are subject to change. Always review the active bonus terms in the Promotions section of your account before depositing.

Claiming your welcome bonus requires a few specific actions during and after registration. Follow the steps below to ensure the offer is applied correctly to your account.

1. Complete your account registration. Finish the sign up process and confirm your email address or mobile number.
2. Navigate to the Cashier or Deposit section. Log in to your account and go to the deposit page.
3. Select the welcome bonus before confirming your deposit. Choose the 88% up to 8,000 INR offer from the available promotions list and opt in before you submit the deposit.
4. Make your qualifying deposit. Enter an amount that meets the minimum deposit threshold for the bonus and complete the transaction using a supported payment method such as UPI, Net Banking, or a crypto option.

Most account issues during sign up or login are caused by input errors or system checks, and the majority can be resolved quickly. If you encounter a persistent problem, the 24/7 live chat support team can assist in real time.

• Problem: Email address already registered | Solution: Use the password recovery option on the login page to access your existing account, or contact support to merge or resolve duplicate entries;
• Problem: Mobile number not accepted | Solution: Ensure you are entering the number in the correct format with the country code (+91 for India) and without leading zeros;
• Problem: Account suspended during registration | Solution: This may be triggered by a duplicate account flag or geo-restriction; contact support via live chat with your details for manual review;
• Problem: Verification documents rejected | Solution: Re-upload clearer, higher-resolution images of your Aadhaar card, PAN card, or passport, ensuring all four corners of the document are visible;
• Problem: Deposit not credited after registration | Solution: Check that you opted in to the welcome bonus before the deposit; if funds are missing, share the transaction ID with the support team for investigation.

Forgetting your password does not affect your account balance, bonuses, or any active bets. The recovery process restores full access within a few minutes using your registered contact details. If your registered email or mobile number is no longer active, contact the support team directly to initiate a manual identity-based recovery.

1. Go to the 12Bet login page. Click on the “Forgot Password” link located below the password field.
2. Enter your registered email address or mobile number. Submit the form to receive a password reset link or one-time code.
3. Check your email inbox or SMS. Open the reset message and click the secure link or enter the OTP code on the recovery page.
4. Create a new password. Choose a strong password of at least 8 characters, combining uppercase letters, numbers, and symbols.
5. Log in with your new credentials. Return to the login page and sign in using your updated password to regain full account access.

You can request account closure at any time, for any reason, including personal preference, responsible gambling decisions, or inactivity. Before submitting a deletion request, ensure all pending withdrawals have been processed and your bonus balance is cleared, as both are forfeited upon closure.

1. Log in to your account and go to Account Settings. Locate the “Close Account” or “Responsible Gambling” option in your profile menu.
2. Select your reason for closure. Choose from the available options, which include personal choice, problem gambling support, or temporary self-exclusion.
3. Submit your closure request to the support team. Contact 24/7 live chat or send an email to the official support address, confirming your identity and intention to close the account.
4. Receive confirmation of account closure. The support team will confirm deactivation via email, typically within 24 hours of your verified request.